The way to get users to stick around is to get them to an aha! moment—fast. Onboarding is about finding your best customers, then working backwards to figure out what actions they took early on. You can’t plan a great onboarding experience if you don’t know what your Aha! moments are.
David shared his process for hiring product people earlier this spring — and it was pretty controversial. His underlying argument is that people who are trained in the skills of Product Management aren’t necessarily the best people to actually work in product. So what does David do differently? He has found that people who are hungry, active and quick learners, and empathetic end up becoming much stronger product leaders.
As design continues to fuel innovation at leading companies, more look to harness the differentiating power it can bring to their organizations. But what does it mean to be design-driven? In the 2016 Product Design Report, we sought answers. Now, we’re sharing those answers with you.
A conversation with Ryan Freitas, director of product design at uber, about the role of the product designer and 'opinionated products.'
We build out this newsletter based on the stories that stir up the most conversation in our team's slack. That is, when we can get in there. Did anyone else freak out this morning when slack went down?